[PS4, Online H2H] error code "CE-34878-0" when trying to play against friend

Product: Madden NFL 22
Platform:PlayStation 5
Which console generation do you have? Sony PlayStation 5
What is your gamertag/PSN ID?
Date/time issue occurred 8/25
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Play Now
Summarize your bug Game crashes at startup
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? It’s in the startup process
What happens when the bug occurs? Game crashes completely. PS asks if I want to send an error report. App closes.
What do you expect to see? The games main menu, an opening sequence, literally anything related to some gameplay.
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

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Without fail, game crashes at pictures spot everytime. No earlier, no later.

@johnandrewallenI 

Try booting in Safe Mode and then choose Option 5, Rebuild Database: 

https://www.playstation.com/en-gb/support/hardware/safe-mode-playstation/

Thanks.

I have a PS4 Pro and Madden 22 crashes periodically when attempting to start a game in Franchise mode. I’ve checked for updates both on my game and for my system, I’ve rebuilt my database, I’ve deleted and reinstalled my game, I’ve reinitialized my system still to no avail. I’ve contacted PS support and EA help support. I’ve done all of their potential fixes. Please provide some guidance on the fix or timeline for a patch or upgrade. Thank you. 

Product: Madden NFL 22
Platform:Sony Playstation 4
Which console generation do you have? Sony PlayStation 4 Slim
What is your gamertag/PSN ID? Tgod-jmoney
Date/time issue occurred 8-28-21 multiple times during day
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Franchise Mode
Which part of the mode? Cloud
What is your Franchise League Name? Legacym22
Summarize your bug Its in all mode not just franchise. I can't play h2h, Mut, or KO
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Just trying to start a game through my PlayStation
What happens when the bug occurs? Blue screen
What do you expect to see? To play a game
PS4 Crash Reporting: Please copy the text you put in the crash report here. Blue screens on every game mode
What is the AMD or Nvidia Model Number of your graphics card? Not sure how to find out
Enter RAM memory size in GB 1 TB

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I've only been able to play about 10 games so far, I've reset, rebuild, and even Initialized my PlayStation but still no luck. It doesn't matter what game mode I'm in it blue screens every time. An when I try to join a invite it says no longer in session. I started to think it was my wifi till I got a hold of them, said everything is fine. Its only with Madden 22 I don't want to spend my money if the game isn't done yet

[EDIT: modified thread title to improve visibility/clarity]

Hey @55soontyler that error is a PS4 error to say that the software crashed. When this issue occurs Sony recommends the following steps:

Restart your console:

• Turn off your console and then turn it back on.

Make sure your game software is up to date:

• Go to the PlayStation home screen. 
• Highlight the game you're playing and press the Options button on your controller.
• Select "Check For Update" and install any updates that are available.

Make sure your PS4's system software has the most recent update:

• Select Settings at the top of the PlayStation home screen.
• Choose "System Software Update" and allow any system updates to install.
• Reboot your PlayStation 4.

Clear your PS4's cache:

The PlayStation 4 doesn't actually have a cache to clear. That said: It never hurts to power down/power up your console if you're encountering performance issues in the console. 

1. Press and hold the PlayStation button on your controller. 
2. Select "Turn Off PS4". 
3. Let the PlayStation 4 to fully power down and wait for 10 to 20 seconds.
4. Restart the PlayStation 4. 

 Uninstall/reinstall your game: 

• So you're still having problems? OK, you may want to think about uninstalling/reinstalling the game experiencing the error. 
  • Before you do this, upload your save game to the cloud (or to a USB storage device). That way you won't lose your progress and have to start over once you've reinstalled.
  • OK, once you're ready to uninstall your game data from the console, follow this guide SCEA put together over at their official site.

Reinstall the original hard drive:

• This is only if you have upgraded your PS4's hard drive (read: replaced it with a larger one). Sony suggests re-installing the original hard drive that came with the console. 

If none of these steps have helped, you should reach out to PlayStation Support.

Darko

Me too

Product: Madden NFL 22
Platform:PlayStation 5 Digital Edition
Which console generation do you have? Sony PlayStation 5 Digital Edition
What is your gamertag/PSN ID? Moneyro334
Date/time issue occurred Since I bought the game first day
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Online head to head
Summarize your bug Using ps5 and the Ps4 version of Game crashes whenever I send an invite to a friend to play and when they send me one it it says game session no longer available... so I downloaded to ps4 and same things happen.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Invite a friend
What happens when the bug occurs? Error and crash
What do you expect to see? Lobby to pick teams
PS4 Crash Reporting: Please copy the text you put in the crash report here. This is unacceptable
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

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Product: Madden NFL 22
Platform:PlayStation 5 Digital Edition
Which console generation do you have? Sony PlayStation 5
What is your gamertag/PSN ID? Moneyro334
Date/time issue occurred Since I bought the game
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Online head to head
Summarize your bug Using ps5 and the Ps4 version of Game crashes whenever I send an invite to a friend to play and when they send me one it it says game session no longer available... so I downloaded to ps4 and same things happen.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Send a game invite to a friend
What happens when the bug occurs? Error and crash
What do you expect to see? The lobby where u pick teams is expected
PS4 Crash Reporting: Please copy the text you put in the crash report here. This is unacceptable
What is the AMD or Nvidia Model Number of your graphics card? Idk
Enter RAM memory size in GB Idk

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