PS4 shuts off when I play the game
Whenever I try to play madden 20, my ps4 shuts off completely. This is the only game that has this issue. I play several other games but when I try to play madden it just shuts off
Forum Discussion
EA_Barry
Community Manager
Community ManagerIs the fan running at full tilt before shutdown? You may need to vacuum the dust from the vents while the console is powered off.
If you do that and the same thing happens, try booting in Safe Mode and then choose Option 5, Rebuild Database:
https://support.playstation.com/s/article/Safe-Mode-PS4?language=en_US
Thanks.
Sometimes the fan is blowing fast, I will try this and see how it works, thank you
