PS4 Solo Challenges Freezing

Product: Madden NFL 21
Platform:Microsoft XBOX One
Which console generation do you have? XBOX One S
What is your gamertag/PSN ID? Selfmade2120
Date/time issue occurred September 11 2020 1:04pm
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug My solo battle game has ended the first quarter and has been stuck on the loading for next quarter in between frames continually circling the field
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? Solo battle games
What happens when the bug occurs? Quarter ends and camera continually circles the field and doesn’t not start next quarter
What do you expect to see? Finishing the game
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB 1GB

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