PS4 Solo Challenges Freezing

Product: Madden NFL 21
Platform:Microsoft XBOX One
Which console generation do you have? XBOX One X
What is your gamertag/PSN ID? JUTSU 2op
Date/time issue occurred October 16,2020 5:55pm
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? Seasons
Summarize your bug So basically it was about to transition to the 2nd half but after the play was over the camera stayed looking at the ball and just sat there. It’s not frozen but you’re just stuck there and can’t press pause or anything
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? Play MUT in any game mode I believe cause it’s happened to me in solos and online gameplay.
What happens when the bug occurs? The in game characters still move and the crowd still cheers but you’re just stuck there looking at the ball.
What do you expect to see? The transition to continue the game like usual.
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

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I can’t anymore cause the game finally realized it glitches out sorry.