[PS5] Franchise won’t load out of game

I am having the same problem. Have tried playing my first preseason game 3 different times. I even deleted my file and downloaded it again with no luck. Every time I hit “finish game” it gets stuck trying to get back to the main menu. I’m frustrated!!!! Paid extra for early access and this is what we get? An unplayable offline franchise mode? Inexcusable!!!