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Ohhthatsyogirll's avatar
Ohhthatsyogirll
4 years ago
Solved

[PS5] H2H losses for games where loading screen never ended (custom playbooks)

Product: Madden NFL 22 Platform:PlayStation 5 Which console generation do you have? Sony PlayStation 5 What is your gamertag/PSN ID? Ohhthatsyogirll Date/time issue occurred 08/16/2021 What ...
  • EA_Blueberry's avatar
    EA_Blueberry
    4 years ago

    *UPDATE* 10/15

    The team put out a Title Update today to help address the following:

    • Addressed an issue for Custom Playbooks being used in Online Head-to-Head modes

    Shoutout to @Dtkach37  for these steps:

    1. Set both the Main Setting in Game Options to custom playbook ( it wants to default back to “Team Specific”)
    2. Then set Custom Playbook under Advanced Settings after Quick Match.

    Hello, Madden Community.


    I just came across this post today after being out of the office. I'm flagging this down to the team immediately for investigation. Our Support team is not able to make any adjustments to records for accounts. That is not a feature available through their tools. We will provide updates on this post as soon as we hear back from the team. Thank you for letting us know about this on the forums.

    Potential workarounds identified in this forum post thus far are below:

    • Do not use Custom Playbooks
    • Change your difficulty preference to All-Pro in your Madden Settings

    EDIT: Marking solved for increased visibility

    EDIT: Temporary solution while the team is investigating

DAFAMILLE's avatar
DAFAMILLE
4 years ago

Product: Madden NFL 22
Platform:PlayStation 5
Which console generation do you have? Sony PlayStation 5
What is your gamertag/PSN ID? Geekhaliq-
Date/time issue occurred August 16/17
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Online head to head
Summarize your bug Online head to head game don’t start and I still get Loses for it. Game doesn’t even load up and a error occurs but I get the lost.
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? Just load up head to head and you’ll see.
What happens when the bug occurs? An error pop up before the game starts.
What do you expect to see? My record to be reset!
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

‌

Wasn’t able to record the problem, not trying to get any more unnecessary losses.

  • Neo_Novalis's avatar
    Neo_Novalis
    Hero+
    4 years ago
    @DAFAMILLE @Splashy_p5 thank you for reporting this issue! I've merged your posts to a thread about the same issue for better visibility. I hope there will be a solution found soon. good luck!
    • Dcoldbillz625's avatar
      Dcoldbillz625
      4 years ago

      This Have been happening to Me Since Trial, I have Losses 8 in a Row Because of This! It Doesn't load Past Gameplan as Soon as Opponent does their's it Kicks out then I get lose most or majority of tha Time!!

    • Dcoldbillz625's avatar
      Dcoldbillz625
      4 years ago

      biThis Have been happening to Me Since Trial, I have Losses 8 in a Row Because of This! It Doesn't load Past Gameplan as Soon as Opponent does their's it Kicks out then I get lose most or majority of tha Time!!

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