Upon testing the trace routes I have discovered it is something with my ISP having a technician out tomorrow thanks for your time.
just found a response from @EA_Blueberry in another thread. hope that helps.
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Hey, Madden fans.
This is a reminder that was posted earlier in the thread (in case it was missed), if you're not able to connect to the servers on the EA Play First Trial for Madden NFL 21, this is a known issue the team is looking into. We have a megathread on it below.
If this is for the full version of Madden NFL 21, we have steps below on how to help get back online. These steps below fix most connection related issues, definitely give them a play call. If you're in immediate help in getting online to the Madden servers, our Support teams are listed below for one-to-one troubleshooting (live-chat, phone).
Connection Troubleshooting
https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/
EA Help on Twitter
https://twitter.com/EAHelp
Live-Support
https://help.ea.com/en/contact-us/
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I have attempted all gaming modes. I receive same error when I trigger R2 to sign in manually or when I go into settings to change anything with my EA account.
I have not logged EA hours since 2018, therefore I should not have any issues with my account but I will look into that thanks for the heads up.
Also yes when I load into the game in general it happens then on the main menu when I attempt ultimate mode or franchise mode and etc...
Community ManagerAre you trying to play the Play First Trial version or do you own the full version of the game?
Are you getting the PlayStation error message similar to this?
Upon testing the trace routes I have discovered it is something with my ISP having a technician out tomorrow thanks for your time.
