Forum Discussion

echubz79's avatar
echubz79
5 years ago
Solved

PS5 Madden21 can’t connect to server

Downloaded digital copy, deleted reinstalled. Disconnected modem/router/playstation via power source and reconnected. Please advise?
  • echubz79's avatar
    echubz79
    5 years ago

    Upon testing the trace routes I have discovered it is something with my ISP having a technician out tomorrow thanks for your time.

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
5 years ago

@echubz79 

Are you trying to play the Play First Trial version or do you own the full version of the game?

Are you getting the PlayStation error message similar to this?

echubz79's avatar
echubz79
5 years ago

Upon testing the trace routes I have discovered it is something with my ISP having a technician out tomorrow thanks for your time.

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @echubz79 

    Glad to hear you have some help on the way. Keep us updated and if there's any info you can relay to others experiencing this please share!

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @echubz79 

    Did they ever mention what it specifically was and are you able to share with us who your ISP is?

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