[PS5] white screen on home screen or during games
Product: Madden NFL 22
Platform:PlayStation 5
Which console generation do you have? Sony PlayStation 5
What is your gamertag/PSN ID? skoobyhendrix
Date/time issue occurred 9/2/2021
What type of issue do you have? Gameplay
Which mode has this happened in? Play Now
Summarize your bug I keep getting a white screen on the home screen and during gameplay. I would like to know how I could fix this or get this fixed asap. I have not been able to play it since the update.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I’m not sure.
What happens when the bug occurs? It’s just a white screen. I cannot see the players on the field.
What do you expect to see? I expect to see this removed.
PS4 Crash Reporting: Please copy the text you put in the crash report here. I keep getting a white screen on the home screen and during gameplay. I would like to know how I could fix this or get this fixed asap. I have not been able to play it since the update.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB
Please help me
[EDIT: modified thread title to improve clarity/visibility]
