Re: After PS5 Upgrade, All In-Game Modes Have Loud Feedback/Distortion Audio

@myosp85 

Have you played around with the audio settings for the PS5 to see if the results change if you swap them to different settings and also check to make sure they match up in Madden?

https://www.playstation.com/en-us/support/hardware/ps5-change-audio-output/

I've tried as you suggested, no luck. Main screen is fine, music plays, etc. But the minute I go into any game mode and start playing, distortion starts. In game menu it fades out and is fine, but back into game mode it starts. All other PS4 and PS5 games have no problems. The audio from controllers works fine.

@myosp85 

Can you try disabling the speakers from the controller to see if that helps with this? It has to be done from the PS5 settings. You're running a custom setup and I've tried doing some research in other game forums and can't find others with a similar issue, so this might take some back and forth to see what we can do to make it work without too many adjustments that can impact your other games.

Thanks again for your help and patience. We have tried all of your suggestions, even doing them with other games. Those games work and audio is fine, but Madden still has screeching feedback during the game only. While in gameplay, if we pause or go to menu, the sound stops as well. But it immediately resumes when starting actual gameplay. 

ok i figured out what you have to do. Go to settings then sounds and change Audio  output/ hdmi device type to av amplifier and number of channels right  below to 7.1 

Thanks for your help, but no luck. I am running a 5.1 Surround through a Yamaha amp, tried just about every config I can think of... just won't work. Everything fine except gameplay... controller speaker works fine, just not game sound.