Re: Can’t play madden 21 online
@notluis1581 my first guess: did you already try to do a power cycle? I've read that power cycling your device might solve issues regarding the connection to EA servers.
how to do it (taken from a post by EA_Aljo): >>> unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. <<<
my second guess: if your issue is account related, maybe one of the steps described in this thread might be helpful: https://answers.ea.com/t5/Technical-Issues/How-to-Fix-Invalid-Account/m-p/9461464#M1741
hope that helps. good luck!
how to do it (taken from a post by EA_Aljo): >>> unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. <<<
my second guess: if your issue is account related, maybe one of the steps described in this thread might be helpful: https://answers.ea.com/t5/Technical-Issues/How-to-Fix-Invalid-Account/m-p/9461464#M1741
hope that helps. good luck!