Forum Discussion

Re: Cannot Connect to Servers to Play Madden 17

* * * * ppl at ea wont put the servers back on

17 Replies

  • BareassBabooN's avatar
    BareassBabooN
    Seasoned Rookie
    5 years ago

    You say they are online but your own website says they are offline. Only XBox One has been working for the past week which is puzzling.

    I don't want to do online H2H, all I want to do is access my connected franchise mode.

  • GalxzyShift's avatar
    GalxzyShift
    5 years ago

    Madden 17 servers not available. 

    Every time I go to login to Madden 17, I receive a message saying “The EA Servers are not available at this time.” I restarted my game and Xbox, neither of which have worked. I checked Reddit, nothing there. I checked downdetector to see if there was anything on there, still nothing. I came here trying to figure out why the servers are being difficult. I’m on Xbox One btw.

  • I have the same Problems since 10 days. EA Support couldnt help me and told me  that Maybe they shut the Servers down. :-( :-( would be nice if there would be a official Statement About it from EA!!!

  • jrod2510's avatar
    jrod2510
    New Traveler
    5 years ago

    11/17/20:  Are Madden 17 for PS4 servers up or down?  Why do I have to connect to EA servers for MUT and Draft Champions?  I cant play MUT or Draft Champions because I cant connect to EA servers.  I've been trying to play Madden 17 for about two weeks now, but cant do MUT or Draft Champions.  So, what's the deal?  Are they fixed, or is playing MUT and Draft Champions, along with their related trophies, a lost cause at this point?

  • Y5r3edc's avatar
    Y5r3edc
    5 years ago
    @jrod2510 MUT servers seem to be down but head-to-head up.
    Checked daily between Nov 17-20th. Im on Series X, playing the Xbox One version.
  • Every time I go to login to Madden 17, I receive a message saying “The EA Servers are not available at this time.” 

    will madden 17 be fixed

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Admin rankCommunity Admin
    5 years ago

    @BareassBabooN 

    Madden 17 servers are currently available and we are able to see players actively playing online. If you are having trouble connecting, please try the connection troubleshooting steps below. If those don't get you connected, we advise reaching out to our Support team below in order for them to pull up your account information to verify you do not have any restrictions placed on your account. 

    Connection Troubleshooting

    https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

    EA Help on Twitter

    https://twitter.com/EAHelp

    Live-Support

    https://help.ea.com/en/contact-us/

  • BareassBabooN's avatar
    BareassBabooN
    Seasoned Rookie
    5 years ago
    @EA_Blueberry Are you a robot? I really don't understand how you could possibly be treating this like it is a new issue with this nonsense boilerplate response. We have been over this again and again. It is not a single problem. Literally no one in this thread can get on franchise mode since September. There are a dozen users (your customers) in this thread alone. These are not individual problems. They are not new problems. This is a systemic issue that is separate from head to head online play.
  • ReNuaveE's avatar
    ReNuaveE
    5 years ago

    So do we have a answer yet or no because I am also having issues and have been trying everything suggested.

  • BareassBabooN's avatar
    BareassBabooN
    Seasoned Rookie
    5 years ago

    @ReNuaveE Since this started occurring around the release date of Madden 21, it is obvious to me that they shut the servers down to support the new game. However, they won't SAY it and all their customer service reps are either completely in the dark about it or are pretending to be.

  • jrod2510's avatar
    jrod2510
    New Traveler
    5 years ago

    November 4, 2020, EA servers werent connecting and I cant do anything with MUT or Draft Champions.  Now it is January 13, 2021 and servers still not connecting, still cant do anything with MUT. Draft Champions is finally working and I was able to plow through that but I want to get these MUT trophies done so I can plat this game.  EA, please get your act together and fix the server issue.  Or, if you're going to just shut the servers down completely, advise us.  Though, my question would still be, why the hell would base game, solo played MUT need to be on the servers for players to access?!