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  • I know that this post is a couple years old but my new fifa 19 game that I just bought a few days ago is doing the same thing. A random email came up when I was signing in the the game and it wanted me to send a code and verify it but the Email was not right with my account. What do I do?

  • Jayloss612's avatar
    Jayloss612
    7 years ago

    We are having the same issue.... help! Fifa19 has a random email

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    7 years ago

    @EA_Barry wrote:

    @FrankTheTankB

    A random email showing like that can indicate an account compromise. I am not saying your account is definitely hacked but you should contact us to change the email and make sure your account is secure.

    Click the following link to get started: http://help.ea.com/en/contact-us/new/?category=demo-beta


    @Jayloss612 

    You'll need to get in touch with our Live-Support team if you are not capable of updating the email address from your end. 

    I will be locking down this post as the solution was provided. If you need any help related to this please create a new post so members of the community can assist you.

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