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EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 years ago

Re: connection with peer is lost

@pfzm4k1etbhw 

You should definitely stick to a wired connection. Also, make sure you're using at least a Cat 6 ethernet cable. What platform do you play on?

4 Replies

  • I use a cat 6 and have the same issue and I play on Xbox series x 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hello, @slimski24 

    I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes, plug in the modem/router and let it come back online. Then, plug in your console and start it up. Let me know if that helps or not. Thanks!

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @slimski24 

    Try clearing your alternate MAC address with these steps -

    Go to your Xbox Settings

    Go to "Network", then "Advanced Network Settings"

    Click on "Alternate MAC Address", and then click "Clear"

     

    Let me know what happens. Thanks!