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EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Re: controller doesn't work at all madden 21 pc

Hey @MUDCITYRODENTS


Did you disconnect the throttle while the game was already running? Have you tried disconnecting it before launching Madden NFL 21 to see if that makes any difference at all? I'm wondering if the game just isn't happy with the input device changing while it's already running. 

/Kent

5 Replies

  • MUDCITYRODENTS's avatar
    MUDCITYRODENTS
    Not applicable
    5 years ago

    Hello Kent,

    Thank you for the response.  Short answer is Yes.   Even gone so far as a clean install of Origin and Madden21.   Still same issue.

  • MyXlo1's avatar
    MyXlo1
    Not applicable
    5 years ago

    I'm having the same issue. I did a clean install of windows and tested things before reverting back to my backup. It's so infuriating that I can't even play the game with my controller. I have tried everything I can possibly think off, except refunding the game I guess 🙂

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Thanks for the updates!

    I know you've tried a lot of troubleshooting already. Did you have a chance to try starting up your PC in a Clean Boot to see if that makes any difference at all? If not, would you mind giving it a shot? You can find more information on how to set one up over at the EA Help website

    Let me know how that goes when you have a chance. Thanks again. 

    /Kent

  • Mimmitar1's avatar
    Mimmitar1
    Not applicable
    5 years ago

    I've had the same issue that's only seemed to start today, again with my X52 seemingly taking over the controller slot. I changed my preferred controller to my xbox controller in windows and so far I've not had it again.

  • MercFredis's avatar
    MercFredis
    Seasoned Newcomer
    5 years ago

    Yup I had the same problem, I had two other USB devices connected (flight stick, flight throttle.)  Once I disconnected these and rebooted (make sure you set up your controller in Steam) everything is fine.