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EA_Blueberry's avatar
EA_Blueberry
Icon for Community Admin rankCommunity Admin
5 years ago

Re: Derwin tokens

@sirdab 

Do you know if you quicksold or put the player into the power up version of Kennan Allen? (I believe he's part of the upgrade path)

I unfortunately cannot grant the item or look into your account's item history, please contact our Support team via the options below so they can have a specialist investigate and determine why it's missing. They'll be able to verify whether the item was rewarded and where it went.

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1 Reply

  • sirdab's avatar
    sirdab
    Rising Adventurer
    5 years ago

    Sadly, I received this from EA Help:

    "As I just confirmed with my team and would like to inform you that there's no way for us to either grant the tokens or the player card on your account..."

    As mentioned and illustrated, I have the tokens to reacquire Keenan Allen if check mark is removed.

    I'm not seeking a card grant, just the ability to redeem my binder's crown tokens.

    Thanks for hearing me on this.

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