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Community Manager

Re: I can't play madden or any EA games!

Your Wi-Fi connection is clearly your issue. Can you move your router to a better location. You may only need to move it a couple of feet to make a difference. Here is a nice animation that visualises Wi-Fi signal strength to give you an idea of how to move your router:

https://jasmcole.files.wordpress.com/2014/08/damping.gif?w=1200

3 Replies

Anonymous
10 years ago
Yes, I actually tried to move the router closer, but that did not help.
EA_Barry
Community Manager
10 years ago
@MarcusE48

Try a few different places, closer is not necessarily the most important factor.
Anonymous
10 years ago
I've been having this same issue and I have reset and moved the router. I have access to all other online features except for EA. It rarely connects and when it does connect I can't connect to play an opponent

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Re: I can't play madden or any EA games!

Services cannot be accessed

Online H2H keeps loading, forcing you to quit game, get auto loss!!!!

Recieved a loss in mutsquads instead of a win.

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