Re: I ordered Madden18 the Goat Edition

That's possibly incorrect DarDar..until the game drops, we won't know, but I can tell you from experience, that the same thing happened when I bought the digital copy of NBA 2k17 Kobe Bryant legend edition Gold (what a mouthful!) it downloaded all the DLC, but we got got the standard Paul George version...this is definitely a deterrent to ordering digitally..I don't want to have to go back to Gamestop, but that's what you're leading us to.

Hey @CMillard3488

I'm sorry to hear that you had such a negative experience with NBA 2k17 Kobe Bryant legend edition, in terms of the Madden 18 G.O.A.T edition I have reached out directly to our team over this and they've looked into it, they confirmed it was purely visual. 

If the game drops and you are missing this content do let us know and we will try to fix it for you as quick as possible, but for now I believe everyone who experiences this should be fine! 

I'm having the same issue, it seems to be visual because when I go to Microsoft billing it is showing goat edition. I'm hopeful that I will be able to play the game 8/22/17 rather than 8/25/17 and will get all dlc content on 8/22. if I have an issue I can call ea and they will help? or will it be Microsoft?

So like I said, last week, DarDar, Madden's game art never switched..can't place all the blame on 2k, now, huh? Guess I'll just boycott digital downloads, or just quit paying ridiculous amounts of money for a video game, all together. False advertising, at its finest..only thing worth preordering for, was the 3 day early access, and the gold hyped Brady artworks (that we never got, if we DL'ed it). MUT is nothing more than a money scheme..it's terrible...drop hundreds of dollars, or have a * team lol great concept. So in summation, just to clarify, if someone pays extra money for a certain version of a game, THATS THE ONE WE EXPECT.

EA_Roger granted DarDar some XP for his bogus, shut him up for now, answer. How about Roger weighs in on the situation, now? That's right! He's too busy dealing with all the missing content lmao 

@CMillard3488

Dude, chill. This is 2017 and technology is f*ckin amazing. If you're having art issues, it can easily be a communication issue with EA and Xbox. It's already confirmed that there's a visual problem, so why not sit and enjoy your game instead of making passive aggressive comments to forum managers that are paid to help people, not argue with you?

DarDar has given a complete answer for the players experiencing this visual problem and has offered to continue to help them if other issues pop up. What on earth would possess you to think that they can possibly do more at the moment?

It should've been corrected before dropping, don't you think? Especially with it being something as simple as using the correct art lol 

Hey @CMillard3488 & @SLUSHYTECH9,

We shared the information we were given at the time on this issue as the content wasn't supposed to go live until the 8/22 we were unable to track this issue. Your content is going to be restored as soon as we get to the bottom of this issue, Madden and Microsoft are working hard on this issue:

I understand that this can be frustrating however I'm going to shut down this thread given the tone this conversation has taken. If you want to keep in the loop for any updates on the situation you can check here:

[INVESTIGATION ONGOING] Missing content from G.O.A.T edition

or on our official twitter channel: https://twitter.com/EAHelp 

@CMillard3488, if you want to check out our rules you can do so here: http://answers.ea.com/t5/help/faqpage

Thanks,

Roger.