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EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
3 years ago

Re: Latest Update today on 04/06 causes game to not launch with DX error message.

Thanks again for the info, everyone!


If you're also able to grab EA app Error Report IDs that would be helpful as well. For more info on how you can pull one up, check out this article on the EA Help website. 


Once you have the Report ID please share it in this thread. We just need the ID, not the actual log files themselves. 

Thanks! 

1 Reply

  • Fridge_YNWA's avatar
    Fridge_YNWA
    3 years ago

    Also having the same issue. The menus, play selection, cutscenes, and sometimes gameplay are now all locked at 30 fps. I have tried unlocking my fps, locking it to 60 fps, turning v-sync on/off, turning triple buffering on/off, turning antialiasing on/off, messing with my nvidia control panel settings, nothing seems to be working. I even enabled g-sync on my monitor to see if I can override it using nvidia G-sync but had no luck. My rig is a Ryzen 9 3900x and an RTX 2070 Super for reference. 

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