EA Staff (Retired)Hey @abc1571964808,
I understand how this appears from your perspective however as it is an EA promotion we have to link it with the EA account and not Microsoft or Sony's accounts, which is on a completely separate platform.
@MasTeR_MoRaliTy, can you confirm that you tried to use the self-service tool to delink your account on your end after linking the wrong account and still ran into the issue?
Thanks,
Roger.
Hey Roger,
I followed your instruction on this thread a few times with no luck. My Twitch settings show EA connected and it's connected to the right EA account etc. I can post a screen shot if you want? Just not sure what more I can do. I'm obviously showing frustration on this forumn because I'm a dedicated and avid Madden player... so to miss out on great free items really sucks.
Jordan
Yeah my twitch account shows that I am connected to EA and twitch prime loot. I have tried delinking my accounts for the hell of it but it didn't work for me. Maybe it's just not meant to be lol idek anymore. I'm just sick of stressing over this especially since the Reggie expires tomorrow too. I couldn't imagine logging in to ultimate team and seeing 2 new packs in my unopened packs and opening the menu to see 2 twitch prime loot drops
I feel like I'm getting ignored completely with the ridiculous responses I've been getting. With my specific case a red box appears that says the Amazon account currently linked to this twitch account has already claimed this officer with a different twitch account. I've tried EVERYTHING NUMEROUS times!
Tincher-
Are you sure we should see Twitch when signed into are EA account? I only see my EA account connected to my Xbox Live gamertag when signed into my EA account.
Could a EA employee please confirm whether or not we should be seeing Twitch as "connected" when at the home pag of our EA account.
Thanks
