Forum Discussion

Anonymous's avatar
Anonymous
8 years ago
Approved

Re: Madden 18 - Updating your Email on your EA Account

download the fifa 17 demo (make sure its the demo)
once you open it, you should get automatically connected to the ea servers
exit out and load madden 18
it should now auto connect you and skip the password prompt

4 Replies

  • EA_Roger's avatar
    EA_Roger
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    8 years ago

    Hey,

    I've merged your posts here and moved them from our Madden 17 board as you are encountering the same issue. I've taken the time to share links addressing all of your issues called out below.

    For those who are unable to update their email on their console account you can check out the following links or contact the relevant support channel:

    Manage my PlayStation account & Manage my Xbox account

    If you are unable to update your EA account you can follow the steps on this article: Manage my EA account if this article doesn't help you I would advise you to Contact us - Madden 18 as we are unable to assist you on the forums for account related issues.

    We also wrote up an article on the Madden 18 & Twitch account  issues that have been occurring.

    Thanks,

    Roger. 

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved

    This did not help at all. 

  • taargus2000's avatar
    taargus2000
    Seasoned Novice
    8 years ago

    Roger, you're missing the issue for many people.  Everything is up to date with the EA account but Madden 18 inexplicably links to an old account/email without giving us the option to change it in the game. That's it.  What's the fix?

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved
    This worked for me. Thanks!!!