Re: Madden 20 does not launch

IT'S a JOKE

It's the same issue as 3 weeks ago. from one day to another the game isn't launching. 16 hour ago I was still playing in the meantime I've done NOTHING on the system.

@05McNabb 

Can you let me know if clearing the cache for Origin fixes that for you? 

Clearing Origin's Cache

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

@EA_Blueberryno, clearing the cache is no solution. problem is still the same

regards
05McNabb

Having same issue was fine yesterday then just stopped. Tried all presented solutions so far.

@05McNabb 

Do you have the latest driver for your 1060? It can be found here.

Do you run any overlays like Discord/MSI Afterburner when you're trying to launch the game? Just curious if disabling other programs running in the background helps launch the game. Sometimes they can conflict with Origin so by doing that we can at least pinpoint to whether it's related to a specific program. Under your Origin client's Application Settings there is an option to disable Origin In-Game too. Try that.

Anti-viruses and Windows firewall settings could play a part in a games not properly launching too. Make sure updates for those aren't pending to be installed and Origin/Madden has been added to the exceptions list.

Closing Background Applications

https://help.ea.com/en-us/help/origin/origin/programs-that-may-cause-conflicts-with-origin/

@EA_Blueberry 

drivers are up to date! To be sure, I have done a complete reinstallation.
discord or anything similiar is not in use, anyway I also tried a clean boot.
Application Settings for orgin in game are disabled
Origin and Madden are on the exception list of Kaspersky.

Unfortunally the results a still the same ...

@05McNabb 

Is Kaspersky the only anti-virus you have? Not sure if you have an older one from a free trial, like SOPHOS.

Can you launch the game if you temporarily disable anti-viruses/Windows Defender?

Are you able to launch the game under a different Windows User Account so we can see if it's related to the account settings?

@EA_Blueberry

Kaspersky is the only antivirus on the PC.

I tried to disable Kaspersky and run the game under a different Windows account.

Both did not work.

@05McNabb 

Do you have Origin and Madden installed under the same drive/location?

@EA_Blueberry 

Yes, both installed in the proposed default pathes.

Origin: C:\Program Files (x86)\Origin
Madden: C:\Program Files (x86)\Origin Games\Madden NFL 20

If you go search in your desktop search bar "Windows Updates' are there any pending updates that need to be installed? That can cause some games to suddenly not launch. 

@EA_Blueberry 

According windows update my system is updated - no pending updates