Re: Madden 21 won't load

Hey, @WayneReus 

I can help fix that for you. First, do you have anything plugged into the Xbox One at all such as an external hard drive, phone charger, controller charger, etc.?

Second, have you tried a power cycle with your console? 

How to power cycle your Xbox console:

1. Turn off the Xbox One console by pressing the Xbox button  on the front of the console for about 10 seconds until it shuts down completely.
2. Unplug the console’s power cable. Wait 10 seconds.

Important Be sure to wait 10 seconds. This step resets the power supply.

1. Plug the console power cable back in.
2. Press the Xbox button  on your console to turn on the Xbox One.