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Re: madden 23 - Must be signed in to access online features

Xbox Series S, I had this issue for 2 days.

I did uninstall last evening and re-installed and that did work, but I tried a few 

hours ago and the Blue EA Trial Screen said I wasn't connected

to the EA Servers.  I did power cycle everything and it is now 

working again.  I have the Ultimate Xbox Game Pass.

4 Replies

  • Jaguars2's avatar
    Jaguars2
    3 years ago

    Everytime I try to play an online game mode such as anything in mut or the yard, I get kicked back to the main menu. It says "could not process request" for mut and "game server issue occurred" for the yard. Then it take me back to the main menu and I lose connection to the servers. I've tried everything. Resetting Xbox, reset router, redownloaded the game, everything. It lets me play on my other accounts. Just not my actual account. Please help

  • same here 


    @Jaguars2 wrote:

    Everytime I try to play an online game mode such as anything in mut or the yard, I get kicked back to the main menu. It says "could not process request" for mut and "game server issue occurred" for the yard. Then it take me back to the main menu and I lose connection to the servers. I've tried everything. Resetting Xbox, reset router, redownloaded the game, everything. It lets me play on my other accounts. Just not my actual account. Please help


    same here

  • I am having the same issue here. Xbox series X. The trial worked perfectly for me, since then I have only been able to access MUT main menu, when launching solos or h2h it says servers can't process request. 

  • I’m having the same exact problem, when I try to play my connected franchise game it won’t let me switch over to my team. 

    When I try to Invite a Friend to a Head 2 Head match, my game crashes.

    When a friend invites me, I get an error message saying the session has timed out.

    But when I try playing on another account it works fine. 
    EA Needs to do something about this ASAP

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