Forum Discussion

Re: madden 23 - Must be signed in to access online features


@EA_Illium wrote:

Hey Everyone, 

Thanks for letting us know what you're running into with Madden 23. If you are still running into the error:

"In order to access the online features for this title your account on Playstation Network (Xbox Network) Network must be signed in and you must be signed in to the EA servers"

Try the following steps first then check if you continue getting this message

  • Check for any updates to your console or Madden 23
  • Restart your Modem/Router, and power your console wait for a minute then power back on
  • Check your internet settings (found in your modem or router) for anything that may block on interfere with network traffic
  • Update settings to get your consoles NAT Type on type 1 (Xbox, Playstation)
  • Try a different network (Hotspot, ethernet, etc) and check if you can connect on a different network

Thanks!


This isn’t working for me. I’m on PS4.

1 Reply

  • if you have a hotspot connect your console to the hot spot go into madden and it should work (atleast it did for me) and then you can go back to your internet.

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