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3 Replies

  • server went down 1am central and now says idont have access to online. I had three levels to finisg to complete zero chill field pass why cant yall keep schedule right as a player of 15 plus years i find this very disappointing. Im 50\50 on next years product. Please fix this

     

  • smgreek's avatar
    smgreek
    3 years ago

    50/50 that’s generous.  Im 100 percent not getting it next year.  

  • smgreek's avatar
    smgreek
    3 years ago

    So I have contacted EA support several times about my issues with ultimate team this year.  Yesterday I got so angry I called in thinking it’s got to be better than my emails not getting answered and the online chats going absolutely no where.  However I was wrong.  Same thing as always they actually admit every time that they know about the issues and other players have complained about the same things but seriously say they can’t and won’t do anything.  I’ve been told to post on this site my issues so that way a gaming manager or something might answer me with a resolution.  I have not received rewards, i have been locked out of playing solo battles several times which prevents you from earning xp,  i had issues with my presents,  i constantly have to force close and or delete the game and redownload it.  The amount of time I spend trying to play this game instead of actually playing it is ridiculous.  The customer service team or lack there of is enough to keep me from wanting to ever buy anything associated with EA again.  People spend hard earned money on these games and add ons such as packs.  So for them not to help you or offer any kind of solution is pretty pathetic in my opinion.  If you are a long time Madden gamer like me… been playing since madden 95 then you know that this years product is the worst.  I seriously woke up today before heading out to work to see what was up with the new season and guess what more server maintenance and issues.  Everyone one of us that bought this game and bought additional products from you deserve a refund and a apology.  Madden has some truly loyal fans out there and I know this because anyone still playing this game or attempting to this year has got to be invested in it somehow.  On behalf of me and everyone else that feels EA has really been a big let down with the Madden release this year please address our issues and give back our hard earned money!  

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