Re: Not able to enter promo code

Hey, @JayDeendKJ 

Some of the promo codes for products have specific instructions on them where you have to go to a different website first to claim in which they'll give you a new code to redeem within Madden or on your Xbox/PlayStation account. 

Here is how to redeem codes: https://help.ea.com/en-us/help/origin/origin/origin-code-redemption-faq/