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So you think it fixed the problem from occurring but didn't fix the already glitched franchises?
I started a new franchise after the most recent title update. I got 9 seasons into an offline franchise and just experienced a crash after a Superbowl. All, but one of my files are no longer loading. Think I'm putting Madden down for a while. This sucks.
- @kansas82 77 days
Really? Dang man I was hoping they had fixed it. Sucks to have that looming over you if you start a Franchise having to just hope it doesn't happen
Same issue, Xbox one. Are they ever going to fix this glitch?
- @393vof92zqlo Did you start this franchise after the friday update?
- EA_Blueberry4 years ago
Community Admin
@kansas82 wrote:
I started a new franchise after the most recent title update. I got 9 seasons into an offline franchise and just experienced a crash after a Superbowl. All, but one of my files are no longer loading. Think I'm putting Madden down for a while. This sucks.
Is anyone else experiencing crashes around Season 9 for a new franchise file? I can confirm now the team was able to address the original issue of the save files not loading when crashing earlier into the season.
Now, it is still possible to experience a crash when you're simulating multiple seasons. That is where I've seen reports of crashes in the past the most, when multiple seasons are simulated.
If crashes and save files still aren't loading, we'll need specific details on what you were doing and what season you were into so the team can look into this further. - @EA_Blueberry So it is not fixed? So it will still crash if you forward seasons ahead?
And....So, we are supposed to invest many more hours into a new franchise with the assurance it will crash so we can report to you so you can report to the team? Isn't that on you guys? Ummm, why isn't a team researching this extensively by running forward in franchises and playing and trying different combinations. This should have been done before release. The 0 score glitch tells this did not happen. It would take 1-2 guys a fews days. Seems EA should have figured this on their own instead of putting it out there for experimentation and then feedback for more fixes. I could see if this was the first week after release. After having over two dozen hours flushed because of the two glitches since this game has been released (over 2 months ago) I know I'm not spending another moment on it until players can verify it is fixed. I know you have not responded to me after I used an angry tone weeks ago and talked about $, but please address this other than to suspend me numerous times. You're saying it still will crash if I forward seasons? - EA_Blueberry4 years ago
Community Admin
@NoFaceAngl_275j
The information I've received is that this has now been addressed in the latest update per the information we've been gathering in this thread. If the game continues to crash, this could be the result of a new unexpected issue resulting in the update.
Regarding crashes when simming. That is an observation I've seen over the years and it could be due to a variety of factors, like the user's hardware near full on space, running apps in the background while playing Madden instead of force closing them down, and performance stress on the system. We tend to see more reports of that on the forums when multiple seasons are simmed rather than one or two at a time. - @EA_Blueberry Thank you very much for your informative and timely reply. I think all of us on this board can agree that we are pretty angry that this is still even an issue, but specific infomation and seeming transparency is appreciated by us all. We love the game. I know I have for over 20 years. It sucks not to be able to play. Though I'm sure you know my rancor is not aimed at you, I know you can't help but feel the frustration. Please let the team know how dissapointed and almost betrayed we feel bc of the issues we have been experienceing, especially because these problems should have been identified and addressed before release. Without anger, this issue has stopped me from buying the latest NHL, even though I really want to play with the x factors. We definitely appreciate the effort you put in though. Thanks again
I may start another file at some point and see how things turn out.
Here are some details.
PS4 Pro - Offline Franchise
Started a New Offline Franchise after the November Title Update
I did simulate a few seasons, but not all at once. I often would play a few games in a season and then simulate to the playoffs. I did simulate the entirety of the fourth, fifth, and sixth seasons. What type of simulation may put my franchise at risk so I know how to avoid it better? If you aren't sure then no worries.
Here are the roles I played as and some of the details before the crash.
Create-a-character for the lions - QB Improvisor position - I played this role the entirety of the franchise.
I played as several coaches over several seasons - I played as the Colts, Jets, Steelers, Cowboys, Texans, and Dolphins. I retired all of those roles either at the end of a season or in the middle of a season. I do not know if retiring in the middle of a season messes with the game or not. From what I can tell even if I play as a coach and retire the coach he still remains in the league. I actually like that, but I don't know if that may be what messes with things or not.
I played as two owners. I played as the owner of the Broncos all 9 seasons. I also created and played as the owner of the Chiefs the last two years of my franchise. I retired the Chiefs owner the 9th year of my franchise after a play off loss.
The only roles I controlled before the crash were the QB and the owner for the Broncos. The Broncos made the Superbowl and played the Packers. The game crashed during the Superbowl celebration.
With all of this said... I do not know if my team hopping lead to some complications or not. I think I will use the moment to make a suggestion though. I would like to be able to play games for the teams that I don't manage. I like being able to manage multiple teams, but I don't want to feel like I have to in order to simply play another teams game. NCAA 14 did this well. I could manage any team I wanted, but I could also play or simulate any game that I wanted without having to manage the team. I understand this may be complicated due to the online aspects of franchise, but the offline mode should be a free for all since I'm the only one in the league.
Anyways, good luck finding the issue! I hope it is a rare issue that no one else has and one that we don't ever see again. As always I'll keep you in the loop if I end up starting another offline franchise and if I have more problems.
Thanks for the hard work and response as always. Have a great night.
This is 100% still an issue. Just happened to me for the 3rd time. I give up. It’s not your fault my G, but EA never getting another penny from me & that’s on moms.