EA_Barry
Community Manager
7 years agoRe: PC Bluescreens in the middle of game
Bluescreening is not due to the game directly but the game can cause the issue with your machine to become apparent.
While bluescreening is somewhat outside of the scope of support we provide, there are some basic steps you can take to help prevent occurrences.
- Download and install all available Windows updates
- Download and install all relevant hardware driver updates specific to your PC components from the respective manufacturers websites
- Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
- Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
Thanks.