Re: [PC] Madden 21 connected franchise unavailable

That's the same message they put out nearly every week when they do maintenance.  Slim chance to no chance it will involve our inaccessible franchises.  

EA are rather predictable sadly.  I'd be surprised if this Blueberry character has talked to any 'team' about the issue, it's more likely he's just trying to condense the complaints into one place and placate people a little.  

So franchises are back up from the maintenence but the franchises still aren't able to be accessed

@ValiantPaxWhile I don't see they officially announced maintenance is complete (honestly don't know if they even will), I was no longer prompted about Franchise being gated when booting up the game and could create/access a new Franchise as well, but could still not access my Franchise.

@sentiinex
Can we get a confirmation on this question, @EA_Blueberry / @EA_KRAELO  ?

Can we also get some general insight on if the maintenance is indeed over since Franchise mode itself is accessible on PC, but the previous issue Franchise cloud saves are still not available? Did it target this issue at all?

Day 7........................The darkness of CFM continues, still not a single tweet or update outside of a community manager.........................Do we need to go to the youtube personalities that EA supports to get their attention or ?

It has been over a week and there has been NO communications at all from EA. How can you just ignore a whole platform's CFM issue? 

Admit you lost our franchises or tell us what is going on? You charged us a premium to play this game and give no support.

@RayMondoBurger I doubt @EA_Blueberry knows anymore than you or I; he's essentially a forum moderator.  If he does, we're obviously very low on the priority list as he's busy copy pasting responses to basically every other new thread.  

Yeah I doubt @EA_Blueberry has any more insight into the issue than what the development team gives him. With that being said, it's essentially been a week at this point. I'd like to know if I need to just start our connected franchise over at this point or if there's any hope of a fix in the near term. 

Sadly we have started to create one out of a backup, cause we aren't going to wait much longer for EA to do it's job correctly

@RayMondoBurger  - let's be real @EA_KRAELO or anyone that can actually do anything doesn't care about PC franchise users. It's been clear through the lack of communications with us.

Thanks for your feedback on this matter. Our team is aware of certain PC and Xbox Franchise Leagues still impacted from the last Title Update. Our Community Team is working with the Development Team to get an update on this matter so we can share with our players. Unfortunately, we do not have an update from that team on these specific leagues, so unfortunately, we don't have any information to share at this time. This really isn't a lack of not caring because if we didn't care, we wouldn't have asked about this and tried to get some updates. We just need the Development Team to provide us the exact details on the player impact on this issue. Once we have more information we will definitely share. It is a priority for me after today's server maintenance. Have a good day.

K

Please see my recent comment to @SeymourSnatches 

Thanks for your feedback on this matter. Our team is aware of certain PC and Xbox Franchise Leagues still impacted from the last Title Update. Our Community Team is working with the Development Team to get an update on this matter so we can share with our players. Unfortunately, we do not have an update from that team on these specific leagues, so unfortunately, we don't have any information to share at this time. This really isn't a lack of not caring because if we didn't care, we wouldn't have asked about this and tried to get some updates. We just need the Development Team to provide us the exact details on the player impact on this issue. Once we have more information we will definitely share. It is a priority for me after today's server maintenance. Have a good day.

@EA_KRAELO 

Based on your latest post it's clear that there are one of two options.  Either A) This hasn't been fed back to the '[d]evelopment team' or B) It has been fed back to the '[d]evelopment team' and they see it as the lowest possible priority and have it sitting at the bottom of a long list of tickets.  In any other scenario you would have information to share with us.  

Perhaps the intention here is to kill off the already limited PC community as there is no intention to bring Madden 22 to PC?  Just speculating here, but when you consider the lack of next gen update to PC for Madden 21 and the obvious disregard for PC CFM players it wouldn't shock me if this is another phase out of Madden on PC as 'next gen' moves to being the 'only gen' in the future.  Let me guess, you have no information to share?

Thanks for the feedback. I totally understand the concerns regarding this issue especially in light of the current situation related to Franchise and our Franchise players sentiment on the mode.

Thanks again for sharing. Hopefully I can get an update soon.

K

@EA_KRAELOWe're just getting anxious and sensing a false hope here. We have been told so many different things and we're not sure what's going on. The forum post about the maintenance last night said "all franchises will be back online after the maintenance". After that excitement last night was ruined by the disappointment this morning, we're gonna be led to believe you guys don't care. Madden Direct hasn't posted about it, we have had to dig for information and we have watched MUT errors be fixed within hours while we wait over a week.

Unfortunately, unless I have an update from the Development Team, I cannot provide you one right "now". Trust me, I would love to give you an update right "now", but I can only do so once I get that information. Thanks for your continued patience and understanding on this matter.

K

@EA_KRAELO As you say unless you have an update from the Development Team you cannot provide us with an update, can we take this to mean that the development team has never provided you with any information on this matter?