EA_Aljo
Community Manager
4 years agoRe: Reset password
Hi there, @Lit_light42.
It's possible you're resetting the password for the wrong account. For example, the one your posting with has never played Madden so if you're resetting the password for this account, it wouldn't help. Are you able to load into Madden at all? If so, try going to the settings to see what the email address is for your account. That's the email for the EA account you should be resetting the password for.