Forum Discussion
5 years ago
@EA_KRAELOThanks Agent K for acknowledging my issue (and thanks for all of your hard work behind the scenes). I was waiting for a studio customer care/escalation team rep for an email of communication since November. The abrupt Marion message from 1/25 and my phone conversation with Muresh was disheartening especially since he mentioned he couldn't find the November notes, could not do anything, and closed my case. Thanks again.
EA_KRAELO
EA Staff (Retired)
5 years ago@FriendlyFire1126 Please check your account. This issue should be resolved. Thanks.
- 5 years ago@EA_KRAELO Thanks Kraelo. Thanks for being our customer advocate in the Madden Community and getting 'things done.'
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