I am having the same issue on Xbox One for the second year in a row. I cannot snap the ball in any game mode. Madden is the only game I’ve ever had an issue with and unfortunately am going to be done with the game If this isn’t worked out soon.
Community ManagerThanks for the updates!
I remember seeing some reports of this happening in Madden 20, but it often turned out to be an issue with the controller. Can you test this with another controller to see if the same problem still happens?
/Kent
Community ManagerHey, everyone.
Wanted to update this thread with a player that was able to fix it by re-syncing their controller:
https://answers.ea.com/t5/Madden-NFL-20/Can-t-snap-ball/m-p/10816030/highlight/true#M24118
If those steps worked for you we'd like to know.
Thank you,
