Forum Discussion

Re: Unable to buy mut tickets...not an option

Hey I had to re create my account to find answers to this problem in which I still cant buy tickets! Did they solve this issue? THANKS!

15 Replies

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey, all.

    If you're unable to purchase MUT Tickets can let me know the following so we can pass your account details to the Madden team?


    • Gamertag/PSN ID
    • Do you play on PC, XB1, or PS4
    • What are you specifically trying to purchase and with what currency
    • Have you tried reinstalling the game
    • Are you able to purchase tickets from a different account on the same console to test if it's happening to multiple accounts
    • When did it stop allowing you purchasing tickets? Specific date if possible
  • emachine009's avatar
    emachine009
    5 years ago

    1. Milk2Paydirt

    2. Xbox One

    3. I am trying to purchase tournament tickets for use in Draft Champions, with coins, but the store screen is completely blank so there is nothing I can do.

    4. YES

    5. YES

    6. I'm guessing this happened around June 7th, almost exactly a month ago.

    Again, a picture is attached.

    Thanks

  • 69drew15's avatar
    69drew15
    5 years ago

    @EA_Blueberry 

    1. IcyStarlord69

    2. XB1

    3. Tickets with coins

    4. Yes

    5. No, why would i make a new account??????

    6. Defineltly over month ago but more specifically about 7 weeks

     PLEASE help otherwise ill just regrettably buy 2k21 for roster update

  • 69drew15's avatar
    69drew15
    5 years ago
    @emachine009 Actually I have asked former opponets if they have the same problem and they have all said yes and they havent played MUT drafts since
  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey, all.

    I passed up your info to the team so they can be aware of this. I'll update you all as soon as I hear back. I was out on an extended break for a bit and just recently got back, so I apologize for the delayed response. 

  • chiveveggison's avatar
    chiveveggison
    5 years ago

    1. Avocado_Avenger1 

    2 ps4

    3 draft tickets with coins

    4 yes

    5. No other account

    • 6. I tried to do it yesterday, july 12th 2020
  • emachine009's avatar
    emachine009
    5 years ago

    1) We members have waited 3 months without receiving a review from the EA team. 2) This "glitch" has rendered MUT largely unplayable. 3) In-game currencies that I would otherwise have garnered in this 3-month span are nonexistent. 4) Who knows how much longer the wait will take. / I do not know much about EA policy, nor do I know the role of EA admins, but I believe COMPENSATION of some sort, based on the criteria, is deserved. 2 MILLION coins (the value of currency has decreased since Madden 20 came), for example, might be a realistic number(?) Thanks for the support.

  • I am having the same issue, gamertag natereynolds ps4 madden 19. unable to buy tickets. I only noticed it recently but im sure its been happening for a couple of months as previously people have stated.

  • emachine009's avatar
    emachine009
    5 years ago

    Consider me rash, but I'm growing very tired of waiting.You've lost a valuable customer. The Marxist BLM protests, unresponsiveness and a loss of fondness for the NFL have tossed me over the edge. I'm done.