Forum Discussion

Re: Unable to load Download Community Files

You keep deleting my posts. I don't curse in them. I don't attack anyone. In fact, I literally say that I don't condone the harassment. All I point out is how ridiculous it is that you haven't given a single update with useful information. It's been more than 2 months and you haven't told us what the problem is. You haven't told us how it's being addressed. No ETA on when it will be resolved. All people want and DESERVE is transparency. That should be a given in any situation like this.

This issue has happened the past few years and was addressed for the most part. Why not just repeat those steps to fix the same issue again...

Again, why would anyone believe that a multi billion dollar company doesn't have the resources to fix a basic network infrastructure problem?

Egregious. 

6 Replies

  • Reynold2525's avatar
    Reynold2525
    4 years ago

    I am here to point out a video that sums up not only this issue, but all the issues in franchise. It’s a video on YouTube made by a franchise content creator named Bengal. In the video he talks about the community file issue and some other bugs and poor mechanics within franchise mode. It is a good video to represent how poor the franchise game mode is all around. At this point I would suggest everyone share that video and maybe Ea can at least fix the community file issue. But my main point in sharing this is so maybe someone from ea can see this and recognize all the things is franchise players have to deal with. Please give us some useful info on the community files issue. Please and thank you.

  • LogHogJGSA1's avatar
    LogHogJGSA1
    4 years ago

    Everyone go view, like, and share Bengals video the more people that see it hopefully the sooner we get a fix.

  • It's working for me. Checked around 12:30am EST and it worked. Just checked again, 2:50 EST and it's still working. 

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @HBK_SeanMichael wrote:

    You keep deleting my posts. I don't curse in them. I don't attack anyone. In fact, I literally say that I don't condone the harassment. All I point out is how ridiculous it is that you haven't given a single update with useful information.


    Hey, @HBK_SeanMichael 

    It looks like they got flagged for potential spam in our admin spam queue. I took freed them up for you. Some type of variation of words/phrases caused it to be sent there.


    I came in this morning to find out there was maintenance last night. Checking with the team right now to determine if the team pushed in a fix for Community Files. 

  • TuftsJr1's avatar
    TuftsJr1
    4 years ago

    Working for me too 🙌🏻 Hopefully it stays this way. 

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