EA_Illium
EA Staff (Retired)
2 years agoRe: Unable to purchase madden points madden 23
HI @zman26051 Try going through the following and checking if it continues to freeze:
- Check for other applications that may be limiting EA App or Game performance
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Repair/Verify your game based on which client you are launching from
- Steam - Verify in your library
- Run the System File Checker tool then Check for Windows and GPU updates
- Default your game to the high-performance GPU, AMD Settings | Nvidia Settings | Windows Settings
- Guide for Troubleshooting Graphics issues
Thanks!