Re: User to User trade bug: "Send to the undefined"

anyone see if this title update fixed trades yet?

Don’t give up on this one guys ! EA STILL NEEDS TO FIX THIS @verbal718 @NosEvitan @brett84favre @TheRev23xxx @Sidekick000 

Hey everyone, 

We saw some reports that recent updates may have improved this. 

Are you still running into the same issues when you're trying to trade? 

Hey @toyotarcn88, 

Thanks for following up. I didn't say it was fixed, just that we might have seen some improvements. 

We're still looking into this and working on it, I just wanted to check in and see if anyone had noticed any changes. 

Nope, can’t trade at all says “sent to undefined” when user to user and says “we can’t afford to lose <position> at this time” when user to CPU even if they trade bar is all the way green 

New day, still no news huh? Shocker... 

Thank you for looking into this @EA_Kent 

We have seen no improvement in our league. We have had to resort to a custom discord channel for people to coordinate trades. At any given time there are 5+ trades in the queue, and nobody can trade until people above them execute their trades and make sure the "Trade accepted" message is cleared from both people. This is extremely inconvenient when dealing with many different peoples schedules and is leading to a lot of frustration and people not having their players for several game weeks sometimes. 

Hey everyone, 

I wanted to see if I could gather some additional info on this to pass it along to the team. 

If you're still running into this same issue, can you let me know the following: 

• How many members are in your League? 
• Is the person who initiates the trade the only one who sees the issue, or does it happen with both people? 

Thank you! 

@EA_Kent
32 members in my league (which we have re-made 4 times) and the error occurs to the person initiating the trade, the person receiving it never even gets to see the trade.

There have been random moments where trading works for a few mins then goes back to the error. (doesn't matter if you use the trade center or through player card)

Each league we have made results in the same thing, trading works for the beginning for a short period of time then the error starts after a few trades are made.

32 person league, and when you attempt to offer a trade you get the screen in the attached photo. I'd say about 90% of the time this happens. There is an off chance (at least for my league) the trade will get offered, but more than a majority of the time it's that screen. All 32 users in my league have had this issue.

@EA_Kent 

That's perfect, thanks everyone!

I will pass this info along. 

@EA_Kent 

We are a 32 person league. It is only the person that sends the trade that sees the "undefined" screen. 

We have had luck making a "One trade at a time" policy and not letting someone submit the next trade until the two that just traded verified that they have cleared all trade related messages. 

It doesn't always work though, right now we are getting the glitch after making everyone verify that they don't have any trade messages (this is not an easy thing to do and there is no way to ensure it's accuracy)

We think if we advance to next week with trades off and then turn them on again, it should work. It has in a previous week. Our advance is tonight, so I'll follow up with an edit after that. 

Appreciate the time of the team, this really needs to get fixed along with the draft glitches and 32 user glitch (I hope to god you are aware of that one, there is a massive bug report going back to EARLY last year on that one)

The new upgrades really mean next nothing if we can't fundamentally run our leagues without fear of having to restart. I can't overstate how much manpower and frustration that causes to us CFM managers (and it's users)