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EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 years ago

Re: Why does my madden keep saying EA trail

Hi there, @cylo3x.

It sounds like you're trying to play the trial version. If you have access to the full version of the game, try deleting the trial from your system and download the full version from your platform's store. Let me know how it goes. Thanks!

4 Replies

  • IanThePres's avatar
    IanThePres
    Newcomer
    1 year ago

    Im having the same problem... I've Installed and reinstalled and it still says "this trial can only be played on the account that downloaded it. Please sign back into the account and restart the game to continue your progress."

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 year ago

    Hello, @IanThePres 

    We're aware of this and are working to resolve it as soon as possible.

  • Did you solve the problem yet because my madden is doing the same thing where I have ultimate gamepass and downloaded the madden to the same account and it is giving me this message.