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FlexMaj's avatar
FlexMaj
5 years ago
Solved

Removed from leaderboards, was top 100. 6562 rank points

Was removed from the rank leaderboards or a glitch happened? For no reason? 6562 ranking points currently.
  • FlexMaj's avatar
    FlexMaj
    5 years ago

    Well on the series X, a lot of my opponents get disconnected. I have great internet 500mbps +. 

    but it fixed itself after a few weeks, still top 300 rank. Not sure why it glitched like that!

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
5 years ago

@FlexMaj 

Hey there. Prior to the leaderboard ranking disappearing, did you quit or get disconnected from the game before it happened?

FlexMaj's avatar
FlexMaj
5 years ago

Well on the series X, a lot of my opponents get disconnected. I have great internet 500mbps +. 

but it fixed itself after a few weeks, still top 300 rank. Not sure why it glitched like that!

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    5 years ago
    @FlexMaj This was an issue in recent years and the team put in a fix on the back-end, but we'll keep an eye out for hiccups like this going forward. Glad to hear it came back!

    Keep up the good work and crack that top 100.
    • kingdtay25's avatar
      kingdtay25
      5 years ago
      @EA_Blueberry Hi. My ranking disappeared two weeks ago and it hasn’t come back. I have 5600 points and it still has a “-“
    • eric874810's avatar
      eric874810
      4 years ago

      My ranking disappeared last week and has not come back. I was ranked 2,500. Then my game disconnected and my rank is now gone. Please help!!

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