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MukoZuke's avatar
MukoZuke
5 years ago

Same The Yard Character/ Cant login

Product: Madden NFL 21 Platform:Microsoft XBOX One Which console generation do you have? XBOX One X What is your gamertag/PSN ID? Big Seexy SCJCD Date/time issue occurred Every time What type o...
EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Hi @MukoZuke, 

Are you and your kids using multiple Xbox accounts that are linked up with the same EA Account? 

/Kent

  • MukoZuke's avatar
    MukoZuke
    5 years ago

    Yes different Xbox accounts with the same EA account

    • EA_Kent's avatar
      EA_Kent
      Icon for Community Manager rankCommunity Manager
      5 years ago

      @MukoZuke 


      Got it, thanks. I've been seeing other reports of this issue. We've sent this up to the Madden team so they can take a look. If I have any updates to share I'll follow up here and let you know. 

      Apologies for the trouble. Thanks for bearing with us on this.

      /Kent

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