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FriendlyFire112's avatar
FriendlyFire112
5 years ago

Saved up for the 50s Antonio Cromartie+PUP; not in binder. Inventory Glitch

Hi EA Madden, Please be advised that I have case# 68814521 (chat) and #68815769 (telephone). At 1pm PST, I just submitted the necessary 82OVR the 50s cards for a 92OVR Antonio Cromartie + his PUP ex...
FriendlyFire112's avatar
FriendlyFire112
5 years ago

@EA_KRAELOThanks Agent K for acknowledging my issue (and thanks for all of your hard work behind the scenes). I was waiting for a studio customer care/escalation team rep for an email of communication since November. The abrupt Marion message from 1/25 and my phone conversation with Muresh was disheartening especially since he mentioned he couldn't find the November notes, could not do anything, and closed my case. Thanks again.

EA_KRAELO's avatar
EA_KRAELO
Icon for EA Staff (Retired) rankEA Staff (Retired)
5 years ago
@FriendlyFire1126 Understood. We will see if we can have someone take a look at this issue further. Thanks again for the ticket number as that process is needed to investigate the matter.

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