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JothnathanR's avatar
JothnathanR
5 years ago
Solved

Says my account is ineligible to connect to ea

When I load into madden it says my account is invalid so I try to connect my Xbox to my ea account but it won’t let me because it says my clacking is ineligble
  • EA_Aljo's avatar
    EA_Aljo
    5 years ago

    @JothnathanR 

    We're not able to give out the email for the account. What you'll need to do is contact a live support advisor here so they can go through the account recovery process.

tjk31803's avatar
tjk31803
5 years ago

I’m also having the same issue   It it won’t let me even get my he chance to log in. 

Sn3rticus's avatar
Sn3rticus
5 years ago

Yeah, it says it is invalid and I can’t find any way to change the credentials or passwords. 

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