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JothnathanR's avatar
JothnathanR
5 years ago
Solved

Says my account is ineligible to connect to ea

When I load into madden it says my account is invalid so I try to connect my Xbox to my ea account but it won’t let me because it says my clacking is ineligble
  • EA_Aljo's avatar
    EA_Aljo
    5 years ago

    @JothnathanR 

    We're not able to give out the email for the account. What you'll need to do is contact a live support advisor here so they can go through the account recovery process.

  • LunaDad76's avatar
    LunaDad76
    5 years ago

    Having the same issue all day and seeing the same message al DAY ! EA has a horrible customer support team who by conversation is limited in the ability of what they can actually do to reset this or get this fixed. I called twice and was cut off the second time. I just wasted 80 dollars for a game I cant play!

  • dawners6's avatar
    dawners6
    5 years ago

    Me too if you figure it out plz help

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