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JothnathanR's avatar
JothnathanR
5 years ago
Solved

Says my account is ineligible to connect to ea

When I load into madden it says my account is invalid so I try to connect my Xbox to my ea account but it won’t let me because it says my clacking is ineligble
  • EA_Aljo's avatar
    EA_Aljo
    5 years ago

    @JothnathanR 

    We're not able to give out the email for the account. What you'll need to do is contact a live support advisor here so they can go through the account recovery process.

dTwaTTy's avatar
dTwaTTy
5 years ago

Decided to give EA Sports another try. Doesn't even give me the option to sign into my EA account when I launch Madden 21 on my PS4, and doesn't allow me to play without signing in. Garbage. Wish you could do refunds on PS4, but guess I'll have to settle for avoiding buying any more EA games.

  • bneppl's avatar
    bneppl
    5 years ago

    the support team is not very helpful. Went around in circles. 

    • SPARTAN0DEATH's avatar
      SPARTAN0DEATH
      5 years ago

      how and where do you even contact them from??????

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