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JothnathanR's avatar
JothnathanR
5 years ago
Solved

Says my account is ineligible to connect to ea

When I load into madden it says my account is invalid so I try to connect my Xbox to my ea account but it won’t let me because it says my clacking is ineligble
  • EA_Aljo's avatar
    EA_Aljo
    5 years ago

    @JothnathanR 

    We're not able to give out the email for the account. What you'll need to do is contact a live support advisor here so they can go through the account recovery process.

JeramieTate's avatar
JeramieTate
5 years ago

Go to settings and download live content and you should be signed in!! Worked for me

  • KCmadeME86's avatar
    KCmadeME86
    5 years ago

    that worked, thanks!!!

    • achecity1's avatar
      achecity1
      5 years ago

      Still can't play

    • Bstem1205's avatar
      Bstem1205
      5 years ago

      where do you find settings and live content? within playstation?

  • tweek05's avatar
    tweek05
    5 years ago
    @JeramieTate Thanks, man. This worked for me. Had to try it twice.
    • LunaDad76's avatar
      LunaDad76
      5 years ago
      @tweek05 where did you find this? the video game or the ps4 settings??

  • Twash15's avatar
    Twash15
    5 years ago

    That worked for me 

  • TDawg20204196's avatar
    TDawg20204196
    5 years ago

    Where do you find the download live content?

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