Forum Discussion
"Speak to @EAHelp on Twitter"
They are making me go around in circles with the same stuff.
"Speak to Live Chat"
Have done for the past 2 days and I'm also going in circles with the same stuff.
"Call us"
No because I am not being charged however much it'll be to go around in circles with the same stuff. Each time I went through Live Chat ive been talking for 2-3 hours. I dont even want to think what I'll be charged if I rang.
"Request a call back"
Tried that and I'm still waiting...
If you are getting the invalid account message, you need to go to www.origin.com and reset your password. I can see that the account you're posting from doesn't have a PSN ID linked to it. That means your PSN ID is linked to a different account. You need to reset the password for the EA account your PSN ID is linked to. An advisor can step you through this.
- 5 years ago
maaaan this is pointless. i bought a damn game and cant even play online with friends. yall can see i bought it, and all my other info. but not helping. how do i get a refund
- EA_Aljo5 years ago
Community Manager
You can inquire about a refund by contacting the retailer that sold you the game. If that was Origin, a case can be opened here. If you're getting the invalid account message, try resetting your password at www.origin.com. If that doesn't work, contact an advisor and they can take you through the account recovery process.
- 5 years ago
i bought it through the xbox live store. so how do i do that ?
- 5 years ago
At this point Christ himself could endorse EA and I still wouldn't trust it.
- 5 years ago
you going too far.
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