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JothnathanR's avatar
JothnathanR
5 years ago
Solved

Says my account is ineligible to connect to ea

When I load into madden it says my account is invalid so I try to connect my Xbox to my ea account but it won’t let me because it says my clacking is ineligble
  • EA_Aljo's avatar
    EA_Aljo
    5 years ago

    @JothnathanR 

    We're not able to give out the email for the account. What you'll need to do is contact a live support advisor here so they can go through the account recovery process.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

@JothnathanR 

We're not able to give out the email for the account. What you'll need to do is contact a live support advisor here so they can go through the account recovery process.

King_Dary14's avatar
King_Dary14
5 years ago

I am trying to contact a rep about helping me get my account back signed into EA. Is there a number or a direct chat link? 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @King_Dary14 

    You can request a callback or live chat by opening a case here.

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