We're not able to give out the email for the account. What you'll need to do is contact a live support advisor here so they can go through the account recovery process.
Community ManagerI took a look at the account you're posting with. None of our games have been played on it. So, if that is the account you're trying to reset the password for, it's not the right one. If you don't know the email address for the EA account you play our games on, please open a case with an advisor here so they can help with this.
yeah i had to set up a new account just to reply on here seeing how i cant get into my other account
Community ManagerIn that case, please follow the instructions in my previous message above yours. An advisor will try to get this resolved.
Community ManagerI'm only seeing one case on your account. What is happening exactly? Are they asking you the account recovery questions, but you're not answering them accurately?
I have changed my password and I’m still not able to connect. My account says I’m connected but madden won’t connect. I’m able to play other ea sports games like ncaa 14 on my ps3 just not madden on my ps4
Community ManagerChoose your game and the platform. Then, fill out the rest of the fields and you'll be presented with options for contacting advisors.
