Forum Discussion

GOBIGRED375's avatar
GOBIGRED375
5 years ago

Screen Cut Off

Product: Madden NFL 21 Platform:Microsoft XBOX One Which console generation do you have? Microsoft Xbox One What is your gamertag/PSN ID? GOBIGRED375 Date/time issue occurred December 20th 2020 ...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

Hi there, @GOBIGRED375.

Is this only happening in Franchise Mode? Have you checked the settings to see if the screen can be adjusted?

GOBIGRED375's avatar
GOBIGRED375
5 years ago

Have checked Madden Settings and TV and Console Settings no solution. It also happens in FoF and in Franchise and FoF games the Bottom Ticker is Cut Off.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @GOBIGRED375 

    Have you tried it on another TV? That may help determine if this is a console or TV issue.

    • GOBIGRED375's avatar
      GOBIGRED375
      5 years ago

      It started because the console got moved to a new TV. Sorry I haven’t been checking this thread. 

      • Neo_Novalis's avatar
        Neo_Novalis
        Hero+
        5 years ago

        @GOBIGRED375I'd guess that a solution might be found in the settings of the TV (and not in the settings of the game or the xbox). for me it sounds like there is set a wrong resolution when the source of the screen is the xbox.

        hope that helps. good luck!

        EDIT: I assume I did not use the correct wording. it most likely is not the resolution, but the ratio of the sides of the screen (e.g. 16:9). I do not know the exact technical wording for (I'm not a native speaker)...

Recent Discussions