Screen Cut Off
Product: Madden NFL 21 Platform:Microsoft XBOX One Which console generation do you have? Microsoft Xbox One What is your gamertag/PSN ID? GOBIGRED375 Date/time issue occurred December 20th 2020 ...
Forum Discussion
@GOBIGRED375I'd guess that a solution might be found in the settings of the TV (and not in the settings of the game or the xbox). for me it sounds like there is set a wrong resolution when the source of the screen is the xbox.
hope that helps. good luck!
EDIT: I assume I did not use the correct wording. it most likely is not the resolution, but the ratio of the sides of the screen (e.g. 16:9). I do not know the exact technical wording for (I'm not a native speaker)...
Sadly, I couldn’t find anything in the TV Settings to Fix it
Edit: but I will look again
Edit 2: nothing
EA_AljoCommunity Manager
Does it still work fine on the old TV?
The old TV is gone, but yes it worked fine. There is a manual I can look at on the tv
- EA_Aljo
It sounds like the problem is with the TV. Did that manual say anything about changing the ratio? Most likely, it has a setting that will resolve this.
- @GOBIGRED375 do you know the exact device model of your TV? I assume there should be an instruction manual available online.
